Services

RADIAN Care Plans

RADIAN Care Plans are service plan options designed to protect and maintain your RADIAN equipment over time. When you register any new RADIAN product, you’re automatically enrolled in the Blue Care Plan (included with purchase), which provides two-year warranty coverage and access to training opportunities.

From there, you can upgrade at any time to Silver, Gold, or Platinum for expanded warranty coverage, multi-year recalibration/recertification packages, and additional service and training benefits.

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Service Highlights

Choose the coverage level that matches your operational risk and workload. Care Plans scale from foundational warranty protection (Blue) to multi-year warranty + recurring recertification support (Silver/Gold/Platinum). This makes it easier to standardize budgeting for ownership costs while maintaining confidence that your measurement equipment stays in-spec over its service life.

Improve readiness with built-in training and service advantages. Higher-tier plans add benefits like on-site product training, discounted additional training, and (at Platinum) “First on Bench” priority status for recalibration and repair—helping reduce disruption when equipment must be serviced and supporting faster skill-building across your team.

Tiered Service Plan Coverage

Blue Care Plan

Included With Product Purchase

2-Year Warranty Coverage

Silver Care Plan

3-Year Warranty Coverage
3 Years Recalibration & Recertification

Gold Care Plan

4-Year Warranty Coverage
4 Years Recalibration & Recertification
On-Site Product Training
25% Discounted Additional Product Training

Platinum Care Plan

5-year warranty coverage
5 Years Recalibration & Recertification
On-Site Product Training
“First on Bench” Priority Status For Recalibration/Repair
25% Discounted Additional Product Training

Compare Care Plans

Which plan fits?

Blue: you calibrate in-house or already have a calibration contract.
Silver: you want warranty and recalibration budgeted together for three years.
Gold: you also want your team trained on site.
Platinum: downtime is costly, and you want your equipment serviced first.

Every new RADIAN product starts on the Blue plan when it’s registered, and you can upgrade at any time. Request a quote for Silver, Gold, or Platinum.

	Blue	Silver	Gold	Platinum
Included with purchase	Yes	—	—	—
Warranty	2 years	3 years	4 years	5 years
Recalibration and recertification	—	3 years	4 years	5 years
On-site product training	—	—	Yes	Yes
25% off additional product training	—	—	Yes	Yes
“First on Bench” priority	—	—	—	Yes

RADIAN Care Plans FAQ

How do I get the Blue Care Plan?

Register your new RADIAN product through product registration. Enrollment in the Blue plan is automatic and includes two-year warranty coverage and access to training opportunities.

The RADIAN Care Plans, specifically for Rural Electric Coop.

Can I upgrade after purchase?

Yes. You can upgrade from Blue to Silver, Gold, or Platinum at any time for longer warranty coverage, multi-year recalibration and recertification, and added training benefits.

Do Care Plans include recalibration?

Silver, Gold, and Platinum include recalibration and recertification for three, four, or five years. Calibration is performed by RADIAN Calibration Services.

What does "First on Bench" mean?

Platinum equipment moves to the front of the queue for recalibration and repair, which reduces downtime when equipment must be serviced. See Repair and Upgrade.