Customer, Technical and Sales Support

We are here for you and excited to be your solutions partner!

01.

Customer Support Manager

Renée Mundell

Manager – Customer Service & Support
765-449-5501
Cell: 765-430-2483 

Renée Mundell is responsible for Customer Support. The Customer Support team consists of Technical Support Specialists for both our Hardware and Software. In addition, Renée is responsible for our Service and Repair Department.

01.

Technical Support - 765-449-5576 - technicalsupport@radianresearch.com

Ryan Moffitt

Customer Service Technical Support Specialist
765-449-5542
Cell: 765-430-5955 

Ryan is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Tristan Harris

Customer Service Technical Support Specialist
765-449-5553
Cell: 765-588-7225

Tristan is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Harold Kennedy

Customer Service Technical Support Specialist
601-933-0933
Cell: 601-278-3296

Harold is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

01.

Software Support - 601-933-0939 - software@rrwe.net

Jill Goff

Customer Service Software Support Specialist
601-933-0934
Cell: 601-573-9216 

Jill is a member of the Software Support Team. Her experience ranges from marketing and energy services, AMR operator/data analyst, systems operations and supervisor of metering and testing.

Craig Gardner

Customer Service Software Support Specialist
765-449-5561
Cell: 765-250-0822

Craig is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

01.

Inside Sales & Service - 765-449-5575 - radian@radianresearch.com

Meredith Peterson

Customer Support Coordinator
765-449-5551

Meredith is our Customer Support Coordinator and is responsible for our sales administration and organizes quotes, purchase orders and shipping arrangements.

Gabby Rainwater

Customer Service Coordinator
765-449-5539

Gabby is our Customer Service Coordinator and is responsible for service requests and RMAs.

01.

Field Sales & Service

Ed Faulkner

Sales & Technical Support Specialist
765-449-5500
Cell: 318-218-2243

Ed is a member of the field sales team with primary responsibility in the Texas, Oklahoma and New Mexico area. But, Ed will go where he is needed! Ed has vast experience in electric utility metering departments and with AMI deployments. Ed has in-depth knowledge of RADIAN and WECO equipment and is eager to assist.





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        Radian Research, Inc,
        3852 Fortune Drive
        Lafayette, IN 47905  USA

        Sales: 765-449-5575
        Tech Support: 765-449-5576
        Software Support: 601-933-0939
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