We are here for you and excited to be your solutions partner!
Customer Support Manager
Renée Mundell is responsible for Customer Support. The Customer Support team consists of Technical Support Specialists for both our Hardware and Software. In addition, Renée is responsible for our Service and Repair Department.
Technical Support - 765-449-5576 - technicalsupport@radianresearch.com
Ryan is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Henry is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Serena is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Camren is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Software Support - 765-449-5577 - software@rrwe.net
Jacob C. is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Charlie is a valued and talented member of the technical support team and is qualified to assist with any question or concern.
Inside Sales & Service - 765-449-5575 - radian@radianresearch.com
Heidi is our Customer Experience Specialist and is responsible for our sales administration and organizes quotes, purchase orders and shipping arrangements.
Meghann is our Customer Experience Specialist and is responsible for our sales administration and organizes RMSs, quotes, purchase orders and shipping arrangements.
Cassie is our Customer Experience Specialist – Services Business and is responsible for ACS sales administration.
Field Sales & Service
Ed is a member of the field sales team with primary responsibility in the Texas, Oklahoma and New Mexico area. But, Ed will go where he is needed! Ed has vast experience in electric utility metering departments and with AMI deployments. Ed has in-depth knowledge of RADIAN and WECO equipment and is eager to assist.
Certified Service Partner Program
To help international customers reduce turnaround times and increase equipment uptime, we are pleased to offer the RADIAN CSP (Certified Service Partner) program. The CSP program enables qualified laboratories to offer calibration and repair services locally keeping your equipment in optimal operating condition.
