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Customer Satisfaction Survey

At Radian Research we are committed to total customer satisfaction for the products and services that we provide. In order to assist us in accomplishing that goal, we encourage and appreciate your comments, suggestions, complaints and compliments.

Thank you for taking a few moments to comment on the quality of products and service that you received from Radian Research, Inc. This valuable feedback gives us a measure of how well we are serving our customers.

Providing your contact information will allow us to better address your comments.
However if you prefer you may omit your contact information and remain anonymous.

Please provide the following information and click the "Send" button below.

NAME:
TITLE:
E-MAIL:
PHONE NUMBER:
FAX NUMBER:
COMPANY:
ADDRESS:
CITY:
STATE:
ZIP CODE:
COUNTRY:

Description or Model of Product or Service that you are commenting about:

Product
Not Satisfied
Satisfied
1 2 3 4 5
Lead time for product/service delivered
On-time delivery of product/service
Product Quality
Product Reliability
Ease of product use, installation or setup
Product price
Product warranty

Where could we most improve (your comment):

What future products would you like Radian Research to offer?

Factory Service/Support

Not Satisfied
Satisfied
1 2 3 4 5
Accessibility
Timeliness of response
Technical knowledge
Turnaround time of service

Local Representative Service/Support

Not Satisfied
Satisfied
1 2 3 4 5
Accessibility of Local Representative
Timeliness of response
Technical knowledge of Local Representative

Comments or suggestions on any dissatisfaction:

Any other overall comments:

Thank You!

Radian Research, Inc.
3852 Fortune Drive
Lafayette, Indiana 47905 USA
Phone: (765) 449-5500
Fax: (765) 448-4614